Hi,
for some reason my other account has been deactivated, i dont know why, didnt receive any email regarding this and i need that account for work. what do i do?
Thank you
Hi @mari liklikadze ,
Welcome to community :)
Could you please confirm if your account is managed or unmanaged
if managed you may reach out to your admins and ask them to follow : https://confluence.atlassian.com/cloudkb/enabling-a-deactivated-account-to-provide-site-access-1005792657.html
If unmanaged then please follow these steps : https://confluence.atlassian.com/jirakb/re-activate-disabled-unmanaged-account-1217200779.html
Incase you still facing issues request you to reach out to https://support.atlassian.com/contact/#/ so that team can further check and guide you with next steps
Thank you,
Prachi
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