Why would my Trello board revert to the previous day's format and content?

Every day, we update our Trello board layout of cards and task lists to reflect current projects for that day, tasks through the rest of the week and pending client work. Earlier today, I changed the layout of the cards on my board, and the contents of my lists. Within the last two hours, it reverted back to yesterday's layout and tasks, essentially deleting all of the changes I had made today.  Does anyone have insight into how that happened? I need to ensure that it doesn't happen again!

Thanks for the feedback

1 answer

0 vote

Hi Jenny,

I'm sorry to hear that your changes were lost. It sounds like those changes may not have ever made it to our servers.

In the future, to help minimize the risk of data loss, we'd suggest that you make sure to refresh the window that holds Trello before using it, if your computer has been asleep. We also suggest making sure you don't see a red box in the top right corner of the page when using Trello, as that indicates an issue with connections to the site that can result in data not being saved. We have some more information about that here: Losing connection to Trello servers.

Please let us know if this raises any additional questions, or if you have any other concerns, and we'll be happy to help.

Suggest an answer

Log in or Sign up to answer
Atlassian Community Anniversary

Happy Anniversary, Atlassian Community!

This community is celebrating its one-year anniversary and Atlassian co-founder Mike Cannon-Brookes has all the feels.

Read more
Community showcase
Bridget Sauer
Published Feb 02, 2018 in Trello

Atlassian User Groups: Trello edition

You’re invited to our first ever Trello User Groups   Good news for current and aspiring Trello enthusiasts! We’re launching Trello User Groups so that you can network, share ideas, solve ...

1,737 views 14 14
Read article

Atlassian User Groups

Connect with like-minded Atlassian users at free events near you!

Find a group

Connect with like-minded Atlassian users at free events near you!

Find my local user group

Unfortunately there are no AUG chapters near you at the moment.

Start an AUG

You're one step closer to meeting fellow Atlassian users at your local meet up. Learn more about AUGs

Groups near you