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Why is a normal user able to view Private boards they are not part of?

I've been notified by a normal (workspace) user that he is able to view all private boards in the workspace, despite not being added to these boards. I'm somewhat unfamiliar with Trello, but I understood that you had to be added to a private board to be able to view/interact with it. Using Trello Business.

How can I fix this?

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Can you double check the visibility on these boards? "Workspace visible" boards should be visible to any Workspace member, but "Private" should not. I believe the default visibility is "Workspace visible." 

This article may help:

Screen Shot 2021-08-10 at 9.23.08 AM.png

Every board is set to Private (and only 2-3 admins can choose otherwise). Trello Private.JPG

Malene, that does not look like the expected behavior. I suggest reaching out to Trello support at

Unfortunately I have been unable to submit tickets all week due to "Support Service Connection Issue".

Hi Malene,

We received your support ticket and will be responding momentarily to work through this with you!

Thank you,

The Trello Support team

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