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Why does only my profile photo show when another member make a comment?

I have the free version of Trello, I am still trying it out, however, when my other members makes comments in the Activities or add something, only my profile photos show, not theirs.

Why is this, have I missed a setting?

1 answer

0 votes
Lara Atlassian Team Aug 31, 2021

Hi Ester,

Thanks for reaching out!

Hmm, that definitely sounds strange. Does the correct username show? Is it just the incorrect profile picture?

If so, could you please see if the issue persists when you view the board via a different browser?

If the issue persists, would you mind reaching out at so we can take a closer look? Thanks!

All the best,

The Trello Team

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