Why can't I see the descriptions of archived cards on Trello's web version?

Berfu
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 26, 2025

 

 

I can view the descriptions of archived cards on the Trello mobile app, but they do not appear when I access them from the web version. I have tried different browsers, cleared cache and cookies, and used incognito mode, but the issue persists. My colleague is experiencing the same problem. Is this a known issue, or is there a way to fix it?

3 answers

0 votes
MarcusEllis __
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 26, 2025

We just shipped a fix for this. Sorry for the trouble.

0 votes
Jeremy Drey February 26, 2025

Descriptions of archived cards are not showing in the Mac OS app version either.

We archive by lists and not cards, so bringing back that amount of information isn't practical to get 2 paragraphs.

 

0 votes
Ronalds Lapsa February 26, 2025

Same problem here.. Only if I send it back to board it shows again full description again. But if you archive it again, Trello clears description field again.. :( 

Paul
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 26, 2025

Thanks so much for saying this. Although it's not a 100% fix or explanation as to why this is happening, at least the data is there and not deleted. Thank you so much. I can stop going grey now!

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
TAGS
AUG Leaders

Atlassian Community Events