Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Why can't I see a team members initials on emailed Trello cards?

Hi, I am using Trello to assist in purchase order management. I have set myself and my team up so that any purchase orders we raise automatically push through to our Trello board. When any of my purchase orders appear on the board it shows up with my initials on the card, but for anyone else in my team the cards show up blank. Is there a setting I need to turn on so that everyone's initials appear on the cards?


2 answers

2 accepted

1 vote
Answer accepted

You need to pick them under member?

Sorry I am new to Trello, how would I do that?

@Fotini Paraschos they need to be on the board. Invite them or ask them to join the board from their Trello app or desktop. 

Like Fotini Paraschos likes this

They are already members, and I have made them Admin on the board but it is still not working. I'm wondering if it is something else?



Go to card. "Add to Card" > Members

Like Fotini Paraschos likes this
1 vote
Answer accepted

To add a little more explanation, you can add people to boards so they can see all the content in the board and you can also add people to a card - many people use this as a way to assign tasks to people.  The initials you are seeing are because you have added yourself to that card - you can do this with the space bar if you hover your mouse over a card. You can add other people using the members button on the back of the card. 

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Trello

📹 What is a Trello board?

Hi, Atlassian Community! My name is Brittany Joiner and I am a Trello enthusiast and Atlassian Community Leader. I'll be sharing with you a series of videos with my top tips on how to best use Tre...

11 views 0 3
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you