Why can I add more workspace members but not single board guests anymore?

Saditamimir
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December 31, 2024

I am on the free plan. I am the only workspace member and have 7 guests who are all single board guests, with 2 being an admin. I am under the collaborator limit (8/10), and I have no pending join requests. Yet, I am unable to add guests, and there is no 'Share' button anymore for some reason. I cannot make any guests an admin, only add them to the workspace as an admin.

Screenshot 2024-12-31 at 4.21.36 PM.png

When I created a copy of the board, I was able to invite guests in the copy of the board, with the share button being there, as if everything was fine.

I don't want to use the copied version of the board, and I don't want to add more workspace members, just guests. Do you know what I can do?

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Camilo Galleguillos
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December 31, 2024

Hi @Saditamimir, welcome to the Atlassian Community!

The share button sometimes does not show up unless the board has at least two workspace members. Can you try inviting one workspace member and check if the "Invite" button is enabled in your board?

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Camilo Galleguillos

Sr. Technical Consultant

ServiceRocket
camilo.galleguillos@servicerocket.com
Santiago, Chile

Saditamimir
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December 31, 2024

Thank you for replying. I've now just tried doing this, and the board now has two workspace members. However, the share button has still not appeared on the original board. Further help would be appreciated, and thank you again for replying!

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