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Why aren't notifications from within a card comment sent to recipient?

When I create a comment in a card addressed to a teammate he receives an email notification

screenshot-mail.google.com-2021.04.09-10_28_51.png

 

When that recipient replies with a comment to myself I get no notification email

 

1 answer

0 votes

Does the reply include your username?

You could also "Watch" the board and then you will get a notification whether they include your username or not.  

Also have you checked your notification settings to see if they are set to send you an email daily or immediately?

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