Why are the descriptions of my card templates not showing?

Adamu Jamaluddeen Abdullah
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February 25, 2025

I have some templates on my board that I use to quickly create cards with attachments and descriptions that guide my workflow. Recently (a few minutes ago), when I opened the templates to edit their descriptions, I saw each of them blank as though nothing was ever entered into it.

However, when I choose the "Create card" option (instead of "Edit this template"), the card that is created from the template has the description intact.

I'd love to know why the description isn't showing on the template but is showing on cards created with the template. And, is there anything I can do to make the template descriptions show again? I need to edit them.

1 answer

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MarcusEllis __
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 26, 2025

We just shipped a fix for this. Sorry for the trouble.

Adamu Jamaluddeen Abdullah
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February 26, 2025

Thanks! I just checked and everything is working fine now.

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