Why am I missing pop-up notification from Trello?

Astridwiwel January 8, 2025

I’m not receiving instantly pop-ups when something happens on my Trello card.

 

I’ve done the following:

I’m watching the list (the eye icon is on)

I’ve clicked the clock in the top right corner of Trello > Notifications > notification email frequency > set to: instantly.

I went to Chrome > settings > Privacy and security > Site settings > Trello > Pop-ups and redirects >set to: allow

 

Can anyone tell me why I’m still missing the instant pop-ups notifications?

 

Thanks, Astrid.

1 answer

0 votes
Dave Mathijs
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 8, 2025

Hi @Astridwiwel welcome to the Atlassian Community!

I'm unable to reproduce the issue you are experiencing.

Also, the documentation article Watching cards, lists, and boards does not provide any additional information or troubleshooting steps.

Are you experiencing the same issue in a different browser?

Has it never worked or did something change recently?

 

Astridwiwel January 8, 2025

Hi Dave.

Another browser also does not solve the problem. I recently started on a new computer after my colleague left. I'm not aware of all the settings here, but I was hoping to avoid a complete reboot.

 

Astrid.

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