Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

When I close Trello I get logged out

Edited
Petr I'm New Here Dec 07, 2021

Hello,

 

whenever I close Trello and open it again, it wants me to Sign In again, every single time.

 

1. I close Trello

2. I open it, it shows introduction screen where I have to click Continue

3. Then I have to either Sign in or Sign up

4. I Sign in and when I close Trello I have to start all over again.

 

Also the dimensions of the app change to small and I have to rescale the window to the size I want every time.

 

I am running Trello app on Windows 10. Tried reinstalling, didn't help.

2 answers

1 vote

Hi @Petr, Apologies for the disruption. You're experiencing a known issue in the latest version of the Trello app. Our engineers are working on a fix that will be released soon. 

@Petr (or anyone else experiencing this) The latest desktop version 2.12.5 (just released today) should fix this. Can you download and install this version and let me know if you still have trouble staying logged in? Thanks!

Like Laura Holton likes this
0 votes
Laura Holton Community Leader Dec 07, 2021

Hi @Petr 👋

Welcome to the Community! A few members seem to be experiencing this at the moment so it may be a bug. My recommendation would to raise a ticket directly with Trello support, as they'll then be able to confirm the issue and get this sorted for you as soon as possible.

You can raise a support ticket here >> https://trello.com/contact#/

I hope this helps but if you have any other questions just shout 😃

All the best,

Laura

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Posted in Trello

Taco Tuesday: New years' resolutions with Trello

Congratulations to @Laura Holton , our latest winner of Taco Tuesday! And thanks to @Kristjan Geir Mathiesen - Origo for sharing the picture of Taco having fun with his new friend...

552 views 19 20
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you