What to do if invoice is not correct?

Dirk-Jan Melssen
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 8, 2024

Hi,

I want to get in contact with Trello to ask about the last invoice i received. i mistakenly added a person as workspace member instead of guest and instandly the billing was increased. I deleted the person two days later so I would like this error to be corrected. How do i get in contact with the financial department?

 

Greetings,

DJ

1 answer

1 vote
Mara _bitvoodoo ag_
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
October 9, 2024

Hi @Dirk-Jan Melssen 

Welcome to the Community! 

In this case I suggest contacting Atlassian directly, you can do so here:
https://support.atlassian.com/contact/

In the dropdown, please select "I need to know a cloud billing systems" and continue filling out the form.

Have a nice day,
Mara from bitvoodoo

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
AUG Leaders

Atlassian Community Events