What package do i need due to overcharging?

[Thebeastsaad]

Hi, I've just been charged £90.41 for adding my partner on my workspace on 5 boards only , we both have premium trello so please let me know why this is and what package we can make work . It will only be me and her on boards. I am so confused here and this is ridiculous pricing. Can anyone advise me what I need to my partner can be on my workspace or we can Co share boards. There be me and partner on the board and put client will be the 3rd person.

Thank you 

Saad 

[Michael Yaroshefsky - Visor for Jira]

Hi @Thebeastsaad

Welcome to the Atlassian Community.

I get your frustration since this shouldn't happen on Premium.

You can try to invite your partner as a free guest on only one Trello Board. 

• A free guest is invited to a single board in a single workspace. (This might be the best option for you)
• A billable guest is a member of two or more boards. In this case, you will get billed at the same rate as normal Workspace members.

See if this support article on Board Guests in Trello can also help: https://support.atlassian.com/trello/docs/board-guests/

If this doesn't help, I'd suggest contacting Trello support and creating a ticket about billing here: https://trello.com/contact#/

Let us know how it goes,

Michael