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What is my level of operation

Glenn Ferguson
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 18, 2023

I tried to upgrade, gave my credit card to your system, but I did not receive an email of the tranaction. I think I may have a 14 day trial. Am I at Standard level or Premium level I think I upgraded twice. I still receive upgrade prompts so it is very confusing. Thanks.

1 answer

0 votes
Carolina Lopez
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 20, 2023

Hi Glenn,

You can check the billing information by following these steps:

  1. Click the Workspaces dropdown option from the top navigation bar

  2. Select the Workspace

  3. In the sidebar, click "Settings"

  4. From the dropdown options, click “Billing”

You can find more details about billing in this article:

We can't share billing information in the Atlassian Community, but if you still need assistance, please reach out to us on our contact page and select "Billing" in the "What can we help you with?" field. We'd be happy to help!

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