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What happens to my gold membership after Atlassian manages Trello

Hi everyone! I just switched my account to an Atlassian Managed account because I use Trello for work, on an individual account. But I purchased an annual gold membership for myself because using Trello for work was a personal decision rather than a Teams-based decision, and I needed a little more oomph.

Now that my account is managed, does anyone know if I will still be gold for the year that I paid for? Can the managing organization cut off my gold membership?

1 answer

0 votes
Manu Atlassian Team Mar 18, 2020

Hi Amoreena,

 

Could you contact us on https://trello.com/contact so we can have a closer look at your account?

You may have ended up with 2 Trello accounts after the migration with one account having Trello Gold and the new one created being a free account.

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