What happened to the logout prompt?

sherro
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December 10, 2024

For about the last week, my logout promplt in Trello disappeared.  It is not findable with my profile.  Can someone advise on how to recover the logout prompt?

 

 

 

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Augusto Lisboa
Atlassian Team
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December 12, 2024

Hi, Sherro. 

Can you please share a screenshot of what you're seeing under your profile avatar tab?

Graeme Gourlay
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December 13, 2024

I have exactly the same issue.  I have 2 x separate email logins for different business purposes and I cannot logout or switch.  I'm stuck logged into one account and can't get to the boards I need to in another account.  I'm running Windows11 and use Microsoft Edge browser.  Operating system and browser updates are all applied.  This is a significant issue as I need to update the information on a number of board on the other email login.

Graeme Gourlay
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December 13, 2024

Problem solved.  I changed my profile picture in Altassian and it has now re-appeared in the top right corner of the Trello window and gives me access to the a drop down menu.  I suspect the drop down menu was there all the time, however, it wasn't visually apparent.

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