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Want to add member to board but wants to charge me

Deleted user Jul 22, 2021


I just started with Trello have a business account it states with Business Account you have unlimited members. When I go to send an invite to my mother it states that I will be charged a fee.

Being new to Trello I guess I am confused. I love the idea that my mother and I can work together and she can help me with things. Recovering from health issues this will be a Big help.

Just not sure why it would say 'unlimited members' but then say a few would be incurred when adding members.

Thank you for any help.


1 answer

0 votes
Mikael Sandberg Community Leader Jul 22, 2021

Hi @[deleted],

Welcome to Atlassian Community!

Unlimited members does not equal no cost. Each user that is added to your workspace will add to the cost. You do have the option to add a guest to a single board, that will not cost you anything. You can find more information about here about the billing, How billing works with Trello Business Class 

Deleted user Jul 25, 2021

Thank you for the link.

Was confused did not understand unlimited members I thought when i saw the demo and my mother being on board(s) would have to be pay to have access. But I was told she can have access to 1 board as a guest for no charge. How do I do that?

Mikael Sandberg Community Leader Jul 26, 2021

All you have to do is to invite her to the board and she will become a single board guest in your workspace.

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