Want to add a new workspace memeber BUT on my newly downgraded plan...

Alison
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January 3, 2024

I would like to add a team member to my workspace, but  I simply can't afford 2 Premium subscriptions so I downgraded to Standard for budgeting reasons. However, it says that I will continue to have access to Premium features until my subscription expires in March 2024. 

If I add the new workspace member now, will I be charged for the 2nd seat at the Premium rate or the Standard rate?

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Alina Kurishko
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 5, 2024

Hi Alison, 

Thanks for raising this question! 

When you choose to downgrade to a Standard plan while you're on a Premium one, your Premium subscription changes to Standard at the end of your current service period (which is indeed in March 2024 in your case).

This article provides some more context about billing and cancellations in Trello: https://support.atlassian.com/trello/docs/change-or-cancel-your-trello-plan/

Until the downgrade takes place I can suggest you add a team member to only one board within your paid Workspace, which would make them a single-board guest and be free of charge. Only if you decide to add that person to more than 1 board within a Workspace or add them as a full Workspace member, you'll experience a prorated charge for an additional seat. 

Hope this information helps! 

Alina | The Trello Team

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