Verification emails not received

Oleksandra Sascha Telenkova
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December 3, 2024

 

 

Hello,

My coworker has been assigned involuntarily to two-step verification.   Now he cannot log into Atlassian account, he is not receiving any recovery emails. The spam and other folders have been checked. The email is tl@dtflr.com

Thanks for your help,
Sasha

1 answer

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Augusto Lisboa
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 4, 2024

Hi, Sasha! 

I've checked internally, and emails are showing as delivered on our side; that said, can you please check this page and follow the steps provided?

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