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Using Trello for Customer Support

My use case is the following: I have 3 clients that I want to kick-off a two-way interaction with by allowing them to report bugs and suggest features while also offering them a ticker of new releases. I figure this is best done by creating separate boards for each of the 3, each with the same 3 columns: 1) Bugs, 2) Features 3) New Releases. 

Columns 1 and 2 will be unique to each of these 3 clients, but I want column 3 to proliferate across all 3 client pages when it's updated on one (i.e., I want all three pages to have the same New Releases information). Is there a way to do this? Is it also possible to set up a custom URL so that each client will be able to navigate to their customer support page easily?

Thank you Trello Community!

Sam

1 answer

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Iain Dooley Community Leader Dec 12, 2019

@Sam Cialek you could use the Unito power up to synch your new releases to multiple boards. There's no way to create a custom URL in Trello but people could either bookmark it or you could create a memorable bit.ly URL

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