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Unable to unlink board from Slack channel

It tells me when I use the command `/trello unlink` 

This channel is not yet linked to a Trello board
 

Yet it is still posting notifications for my board.

Has anyone else encountered this issue?

1 answer

0 votes

@John Kavanagh you might have the Trello Power-Up for Slack enabled that is sending messages to your Slack channel? Rather than the Slack App for Trello. Or visa versa. Confusing there are two ways to do this! Actually there are three...

You might also have some Butler automation commands/rules set up to send messages to Slack? https://help.trello.com/article/1198-an-intro-to-butler

Does that help? If its not that then might be some kind of bug/error... 

Dan

Thanks @Dan Ivory _Orah Apps_ !

I've the Slack App for Trello and when I go into the config it tells me the bot is in the channel that I want to remove it from but there is no setting to do so (and `unlink` doesn't detect it)

Ahh ok, try this next @John Kavanagh 

From your Slack channel:

1. click the 'i' in the top right,

2. then click "more", 

3. then, "view apps X in this channel"

4. Then you can remove it from there using the "Remove" button"

Remove Bot from slack channel.png

Remove bot 2.png

 

Hope that does it! (I have some more Trello and Slack tutorials on here if you're interested).

Thanks, 

Dan

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