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Unable to download image from Trello card


Hi community, 

wondering if anyone is facing similar trouble of not able to download the image directly from any of the trello cards? I tried it with two different phone, both showing the same error: 

Couldn't download items. 

Appreciate if I can find some way to solve this. Thank you.

2 answers

0 votes

I'm afraid this is a fault of the software on the phone, not Trello.  You can tell this because images can be downloaded by other things (a browser on a PC, my tablet and actually, my phone as well)

You'll need to look at the software on the phone that is failing to download the images.

0 votes
G subramanyam Community Leader Aug 07, 2021

Hi @Lim Yan Ting welcome to the Atlassian community.

You may try this workaround: Take a screenshot of the picture or a card and crop it.

Stay safe and stay healthy.

Can't tell if you're serious or joking. 

G subramanyam Community Leader Aug 08, 2021

Hi @Lim Yan Ting as I mentioned that is a workaround.

However, please check this solution thread 

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