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Unable to download image from Trello card

Edited

Hi community, 

wondering if anyone is facing similar trouble of not able to download the image directly from any of the trello cards? I tried it with two different phone, both showing the same error: 

<Untitled> 
Couldn't download items. 

Appreciate if I can find some way to solve this. Thank you.

2 answers

0 votes

I'm afraid this is a fault of the software on the phone, not Trello.  You can tell this because images can be downloaded by other things (a browser on a PC, my tablet and actually, my phone as well)

You'll need to look at the software on the phone that is failing to download the images.

0 votes
G subramanyam Community Leader Aug 07, 2021

Hi @Lim Yan Ting welcome to the Atlassian community.

You may try this workaround: Take a screenshot of the picture or a card and crop it.

Stay safe and stay healthy.

Can't tell if you're serious or joking. 

G subramanyam Community Leader Aug 08, 2021

Hi @Lim Yan Ting as I mentioned that is a workaround.

However, please check this solution thread 

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