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Unable to add cover image/no option to add cover image

Keith Pierce
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June 13, 2023

We've had no trouble creating cover for our cards until today. We get an error message when we try uploading an image to a Trello card cover.  Regardless of what size or format we use, we get the following message:

"Unable to use image_name as a card cover..."  

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Alex _ Trello
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 13, 2023

Hey @Keith Pierce - welcome to the Community! 

We're currently in the middle of an incident that is affecting card covers due to the AWS outage early today. You can learn more about this incident and track when it will be resolved at https://trello.status.atlassian.com/incidents/0lgddwdrzgnc

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Jaime Yoo
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I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 13, 2023

Same here! Just started happening to us today - very weird because all other cards still show the option to make the existing image a cover or remove as cover, but if you add a new image to that same card, you cannot make that image a cover. 

 

All of our newly made cards today cannot have an image due to this issue. 

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