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Unable to access old boards after account merge

Hi,

All of my Trello boards are still missing and impacting my workflow. My IT team has said that I should request you to disassociate my ‘old’ account with our Enterprise due to your email address changing. 

Not sure what my old account address was, but the name is also Claire Hua. I can go into this page https://trello.com/b/VxB4Ev03/visibility-booster-driver-meeting-requests and now I can't. My new account address is xhua@expediagroup.com.Could you please go ahead and disassociate my old account from the enterprise?

1 answer

I do believe the old account address should be xhua@expediagroup.com

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