Unable to access/create business team due to zombie admin account

Created team Dallas Maids at https://trello.com/dallasmaids

Initially consisted of two members: myself as admin and one employee

I decide to leave. Before I leave, I send an invite to my email (the same email I created the account with) naming myself admin.

I leave group. I never receive the email inviting me back to group but apparently my account exists as an admin... a zombie admin.

So now unable to access https://trello.com/dallasmaids

Tried deleteing my account hoping it would delete my zombie admin for https://trello.com/dallasmaids

I recreate my account but https://trello.com/dallasmaids still unaccessable. It creates https://trello.com/dallasmaids1 instead.

https://trello.com/dallasmaids is still accessable to my em-ploytee but she is not admin. She does see my zombie admin account.

How do I become admin to https://trello.com/dallasmaids once again?

 

1 answer

Hi Greg,

 

I can definitely give you a hand with figuring this out. Can I ask you to reach out via https://trello.com/contact?

In order to properly get to the bottom of this and get things straightened out, we'll need to confirm email addresses and private information, so the above form is the best way to get this cleared up!

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