US date formatting causing due date issue

Oliver Marcus
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August 1, 2024

When setting due dates for cards anything that is in early August is causing issues. For example 2 August is showing as 2/8/24 and is immediately setting the due date as 8 February until I manually change it. 

I am based in the UK, but cannot see anywhere I can force the system to know which date format to use. 

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michael faith
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August 2, 2024

@Oliver Marcus @Sylvain Huot What do you have set in your Language Settings?

Screenshot 2024-08-02 at 8.26.30 AM.pngScreenshot 2024-08-02 at 8.29.08 AM.pngScreenshot 2024-08-02 at 8.29.58 AM.png

Oliver Marcus
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August 2, 2024

It is set as English (UK). 

I didn't have a timezone set, so have set that as London which I don't know if it will help. 

michael faith
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 2, 2024

@Oliver Marcus Interesting.  I wouldn't expect timezone to impact that.  The parsing and formatting logic uses locale info coming from that language setting (in your case en-GB).  I'm having trouble recreating what you described.  When I set my language to English (UK) it's correctly formatting and parsing dates in dd/MM/yyyy style.  If you have a list of specific steps to recreate it, or a screencap of what you're seeing that could be helpful.

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Sylvain Huot
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August 1, 2024

Having the same issue !

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