It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Trying to add a team member on a board but shes is having a problem gaining access

i have a worker who is trying to gain access to the board i added her on and it says on her side. "We could not load this board. Verify you have permisson to see it and try again" need help please 

1 answer

1 accepted

0 votes
Answer accepted
Jodi LeBlanc Community Leader Jun 03, 2019

Hi @Picture This Wedding has this individual used Trello before? Are they logged in using the same account that you used to send them the board invite? If they are a new user they may need to authenticate their account for the first time, have them check their junk/spam folder to see if their Trello email was sent there.

Jodi LeBlanc Community Leader Jun 13, 2019

Hi @Picture This Wedding was the individual able to gain access?

Jodi LeBlanc Community Leader Jun 13, 2019

Also @Picture This Wedding based on your community handle I thought I would share my Trello Wedding Planning article with you:

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Trello

Develop a new Habit during Lockdown

If you had to thrive a new habit during a lockdown, what would it be? Trello

1,638 views 15 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you