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Trouble with emailing to boards

When I email to boards, only the subject line of the email is showing up, not any content of the emails. I have tried this with several emails and several boards. I am not using my gmail email, but from my Mac mail, not from the gmail platform. 

Attached is the screenshot. The title of the email is showing up in a white box that is not clickable. It is showing up as a comment, but it goes nowhere and I can't do anything with it. Suggestions?  Note, clicking on Edit also does not open the body of the email. Screenshot 2020-02-29 05.56.29.png

1 answer

Hi angiefairbanks1,


I guess it is because of Mac Mail app's fault. In Mail app when I saved the draft, it is not showing body next time when I open it again.

However I have send the mail directly(without saving as draft) from Mac's mail app and I got the mail's full body as description in Trello.

Even when my mail body reached Trello description's max size, my description was added and I got a mail like this

Screen Shot 2020-03-01 at 11.21.37 AM.png


Please let me know, if my answer helps you.

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