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Trouble connecting Evernote

Kate Salisbury
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 3, 2024

I'm having trouble linking the Evernote power-up. I'm using Trello's web browser version. Even after I've authorized Evernote (and the Trello connection shows up as authorized on my Evernote account), Trello keeps asking me to link my account. It will say the power-up is enabled, but still says I need to authorize Evernote. 

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Kate Salisbury
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
June 3, 2024

Update - I was able to get the Evernote authorization to stick once I tried it through the desktop version of Trello. Success!

Lara
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 11, 2024

Hi Kate,

Thanks for the update!

It seems you are running into a known issue that is being tracked in the following bug report here: https://jira.atlassian.com/browse/TRELLO-27

I've added your workaround to the issue so that other users are aware 👍

I would also encourage you to visit that bug, log in with your Atlassian account, and click Start watching this issue on the right panel. That way, when the ticket is updated by our development team, you'll be notified via email. 

There are a number of factors that determine how Atlassian prioritizes bug fixes. You can learn more about this by reading the Atlassian Cloud Bug Fix Policy.

If you have any questions about the bug report, any additional information about the bug you would like to share, or any comments on our bug fixing policy, please let us know!

All the best,

Lara
The Trello Team

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