Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,364,061
Community Members
 
Community Events
168
Community Groups

Trello stopped sending me email notifications, even though I have it set to Send Instantly. Help!?!

kgooley I'm New Here Aug 12, 2022

I am signed up to Trello through my company's Google Workspace account. We had an issue two weeks ago which caused our Workspace account to go down company-wide. We got it back up quickly, but since then Trello does not send me email notifications, even though I have it set to Send Instantly.

 

Has anyone experienced something similar? Is there a solution out there? 

1 answer

0 votes
Rafael Dill Atlassian Team Aug 16, 2022

Hi, thanks for getting in touch.

Rafael here from Trello Support, I hope you're doing okay!

In this particular case, we have to take a look at your account email and see if there is any suppression happening. For security reasons, I will not ask this information here.

To better help you on this issue, you can create a ticket about it on our support page - https://trello.com/contact - and from there, we have the tools necessary to take a closer look at this.

 

Cheers,
Rafael
Atlassian Support - Trello
ATLASSIAN

Suggest an answer

Log in or Sign up to answer
TAGS

Atlassian Community Events