Trello's attachment download feature isn't working

Adrian May 21, 2019

Trello seems to have shut down on us, it's intermittently letting us view attachments and it's not letting us download anything from cards. Does anyone have a fix?

1 answer

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Blair at Atlassian
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 28, 2019

Hey Adrian,

This sounds unusual and we might need more information to help troubleshoot. 

Are you using Trello in a browser or in a Desktop application or on mobile? 

When you experience this "shut down", do you get any error message or does Trello just freeze, or could you tell us a little more about what you see?

Does the board have a very large amount of data? Sometimes large boards with a great number of attachments can be slow to load.

Any other details will help us try to figure out what's going on in Trello! 

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