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Trello pricing: What is a user?

If I start a board and invite someone, do they need to have an account?  Are they Observers or Members? For what functionality must someone be paid user?

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Jodi LeBlanc Community Leader Oct 19, 2019

Hi @dw if you start a board and invite someone they will need to have an account (unless it is a public board that you created and then they can view only). They would be a member. Observers are part of the business class and enterprise Trello plan. Here is a link that explains all of the types of members:

If you create teams, you can have up to 10 free teams. Here is an article that explains this in further detail:

Here is an article that explains the difference in the plans and the pricing:

Hope this helps.


Thanks!  I wasn't clear about what I did not understand. 


Let's say I need 20 boards to share among 100 people. Is one Business class subscription enough (me) or do all 100 people need to buy this?

Jodi LeBlanc Community Leader Oct 20, 2019

Hi @dw that depends how you are setting it up. If it is just 20 personal boards that you have invited 100 different people to view or join, I belive you could do that with a free account (however you may want to doube check). I encourage you to reach out to to determine the best option for you, for example Trello Business class would give you unlimited powerups and a much large size for document upload. 

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