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Trello - outlook emails (syncing issue)

Good morning, until this week I was able to click on the troll icon in my outlook email account and sync emails to my troll boards/cards.  

Being able to sync emails with troll board has been a game changer for me and I am not sure what to do to fix this - please advise?

The error message says the following...

Could not synchronise record: Untitled Folder to Exchange server: info@cate****.co.uk

 

Many thanks in advance!

 

Cate 

1 answer

0 votes
Vero Rivas Community Leader May 27, 2021

Hi @Cate Reid 

  The problem continues? You have verified that you have not made any change in Outlook or Trello that has broken the synchronization

   I imagine you have read this post, but I share it with you in case it can help you

   https://help.trello.com/article/1064-using-trello-with-microsoft-outlook

   https://help.trello.com/article/1075-outlook-add-in

   You can also talk to trello support

   https://trello.com/es/contact

Cheers

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