I and my work colleague have been using comments on trello cards to discuss matters pertaining to each card. This has always worked fine from day one.
Today, I suddenly stopped receiving email notifications from her. My comments to her when I tag her on a card are still generating emails to her, so it's only me who's not getting them.
I have been to https://trello.com/test_notifications to generate test notificaitons and those ones get through.
I have checked Junk and Spam in my email, I have not changed any settings anywhere in trello or my email. I have not updated a browser or email recently.
Any ideas what to try next?
Thanks for such a quick reply @Iain Dooley !
I did see that possible explanation in a similar thread, but this cannot be the explanation for me - I have only ever viewed or become aware of notifications via my email.
In fact, I have only ever used trello in one way which is in a chrome browser with notifications set to instant, and being sent to my work email (microsoft outlook account).
The notifications have suddenly, completely stopped yesterday with no changes in the way I work or updates to any software.
Any other ideas?
Hello again @Iain Dooley
Quick update to this: I have a second trello account that I use for personal stuff. So I joined this account in my work persona then as my personal self mentioned my work self in a comment. This notification did arrive in my work email as normal.
So that suggests that the issue is something to do with my work trello account rather than email/browser stuff?
Baffled as to what to do next.
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