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Trello doesn't actually send a notification in slack - any help?

So whenever i set up a channel alert in Trello to go to slack i'll put in something like 

 

" @here A video is ready for review {cardname}. Link {cardlink}"

 

but the @ won't actually "notify" the channel (aka it won't be highlighted yellow and won't "ping" the channel. and similar if I notify like "@John_Doe A video is ready for review {cardname}. Link {cardlink}" it will once again just type exactly that without actually sending a notification to the user.

 

I've looked extensively and can't find a solution - any of you know the issue or the fix?

1 answer

0 votes
Ryan Atlassian Team Mar 10, 2021

Hi Jonathan,

There isn't currently a way to send a Slack notification based on sending an alert from Trello. I'll make sure to pass onto my team to see if it is something that we can make available in the future.

Thanks,
Ryan

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