Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal


  • Give kudos
  • Received
  • Given


  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Trello becoming unresponsive in Chrome.

Please help. both my macs, running current operating systems and current versions of chrome. Trello is unusable, hangs every time and I get the message that page is unresponsive. Have cleared all caches multiple times and disabled all extensions. Also reinstalled chrome. Started to happen when Trello migrated to Atlassian. Have reverted to using Firefox for Trello which works fine. 


Please help,




1 answer

1 accepted

0 votes
Answer accepted
Iain Dooley Community Leader Apr 22, 2020

@plewis weirdly I had this problem with a client recently and it appeared to be related to Atlassian accounts, but then it turned out there was just one list with heaps and heaps of cards in it. The page loaded fine until a user who had had any interaction with that list, was added to the board. It was definitely a crazy caching situation, and I couldn't quite pin it down, but then what ultimately resolved it was moving that super long list to a different "archive" board, then the main board was responsive again. Do you have a very large number of cards in any lists? (more than about 1,000)

Hi Iain, I have one list with 309 cards, but we attach a lot of PDFs to those cards. I'll archive the list to another board and see what happens. Thanks for the suggestion.

Thank you Iain. I moved that list and the board become responsive again. Unfortunately, I still need access to that list and it is still broken, just in a different location. Our team regularly searches for information from past projects so I'll have to find another solution. I'd hate to resort to not adding PDF attachments to a list, that's a dealbreaker for me.  

Iain Dooley Community Leader Apr 23, 2020

@plewis If the performance suffers because you're adding PDF files directly to the cards you might prefer to add links to the files in Google Drive or similar. That would also probably make them better for searching: you'd be able to view by card, and also by more sophisticated search terms.

In fact, here's a Trellinator function I posted here about 5 months ago that downloads any file added to a Trello card into Google Drive, links the Drive file and removes the original:

You can read more about Trellinator here:

I've also done stuff for my clients where they have a very long history (one list per day) and lots of cards in each list, and each month all the previous month's lists are moved to a new archive board, which is then linked to a card in an "Archive" list over on the right. Then whenever someone adds themselves as a member of one of those cards, they are automatically added to the linked board so they can look in it. This means that they don't have hundreds of boards clogging up their menu all the time, they can always go back and check what cards were created in a given month, and each board in question stays nice and snappy because each one doesn't have more than about 1,000 cards on it.

Like Esme Crutchley likes this

This is excellent. We use Adobe Creative Cloud for all our work. I'll consider changing out workflow. I still have to figure our what to do with that bloated "done" list I moved!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Trello

📹 What is Trello?

Hello Community!  My name is Brittany Joiner and I am a Trello enthusiast and Atlassian Community Leader. I'll be sharing with you a series of videos with my top tips on how to best use Trello...

846 views 14 30
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you