the app used to be working perfectly fine.
Now it's been updated (because I can see that the UI is different now), the app is not working. It's been unable to pull the trello details.
See attached.
It's just spinning non stop.
I have tried logging out and loggin back in several times. To no avail.
Can you please reach out to our support team directly at https://trello.com/contact so that we can help assist you further?
Thanks, I just did.
## Additional feedback regarding my experience using support
I have additional feedback. From a user experience this is not ideal. I went to Trello > support which is at trello.com/contact
I press the first button on trello community which brings me here, thinking it's the right move.
I post my question here and now the reply I get is to back to trello.com/contact?
So I presume you mean go back to trello.com/contact and press the 2nd button about support.
Why not make my experience better by streamlining this?
I have two suggestions:
1. Create a separate url for the 2nd button ask support page (which I noticed is using the same ur as trello.com/supoprt which is not ideal) and use that
OR
From here, your team internally escalates this to Trello team which generates a automated email to me asking me for consent abt allowing trello team to take temporary control of my account to debug which I noticed was in the 2nd button ask support page
Think about this.
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