Trello account is gone

KB
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
August 4, 2024

I am logged in to my Trello account on my phone and all my data is there. I logged in to my Trello account on my computer several weeks ago and it asked me if I wanted to add 2-step authentication. I agreed and then it never worked on any of the authentication apps. I saw a pop up message saying I had migrated over to Atlassian. ??? For now, I still have all my boards on my phone but I seem to have no account on the web application, which I need. I have submitted 2 support tickets over the last week or two with no response. Does anyone know how to reach support at Trello/Atlassian live? Or does anyone have a solution as to how I can log in to Trello on their web application?

1 answer

0 votes
Augusto Lisboa
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 6, 2024

Hi!

In this case, I recommend you check both accounts' usernames. You might have two or more accounts associated with different emails.

 

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events