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Trello Cards Reset to the draft

Have noticed witht the team, that content sometimes disappears from Trello cards.

Today happened that after adding content to a card, intead of saving it, it reset to a very first version of this card.

So basicall all content that was added by a team over the time is lost.

Is there any way to pull it out?

1 answer

0 votes
Lara Atlassian Team Nov 14, 2021

Hi Anton,

Thanks for writing to us!

It's possible you lost connection to our servers, so the change never reached Trello (https://help.trello.com/article/778-losing-connection-to-trello-servers).

That said, there are some things we can suggest for you to recover card descriptions. First, we have this method that depending on the situation will allow you to recover your descriptions:

https://help.trello.com/article/783-recovering-the-description-of-a-card-that-has-been-changed

There is also the Undo Power-Up, which allows you to undo your last action:

https://trello.com/power-ups/5ceca258f6be0d2a4d28a45a

Please let us know if you have any other questions or concerns, and we’d be happy to help.

All the best,

Lara
The Trello Team

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