Trello Bot (WebEx Teams): create a new authorization

[Egan, Michael]

Can you tell me how I create a new authorization? The first time I ever connected to Trello I was given the option to “Link Trello Account”, but I do not see how to do that again. I am now getting the message below when I try to access Trello from WebEx Teams

"Cannot perform the requested action. Please create a new authorization and try again."

[Mike]

Hi Michael,

I'll admit that our team has never used this integration, so it's not immediately clear to me where that error is coming from—WebEx Teams or Trello.

I found this page on setting up that integration, so this might be a good place to start in getting reconnected: https://help.webex.com/en-us/xe40u2/Trello-Bot-for-Webex-Teams

Have a look at that, and if you're still having trouble, either the WebEx Teams support link on that page, or Trello's Support team at https://trello.com/contact can help get you back in action.