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Team member can no longer view board

Hello, I have a team member that can no longer view the board unless it is public, we have been using Trello for about a month and have not had any issues with it and the Team member in question has been fine until today. The only difference is I was adjusting some settings and set it to be a Team Board, but the member is a part of the team, I have even removed him and reinvited him.

Yet when he clicks on the link it tells him the Board cannot be found, unless I change it to public then it pulls up for him just fine, so I have narrowed it down to this, except I'm not sure why when I invite him and he clicks  to accept it he still cannot see the board, and no one else on my team is having this issue, and we have even logged out and back in, is there a setting somewhere I could be missing?

1 answer

0 votes
Mike Atlassian Team Jan 11, 2019

Hi Lee,

 

I'd suggest you reach out to us directly at https://trello.com/contact with a link to the board in question and the person's email address—we'll find out what's going on!

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