The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
Hello,
Few moments ago, the Starred Cards power-up decided to stop working. When I open cards, the place where it normally is has a grey rectangle, or nothing is there and I can only see the Add Power-Ups option. When I go to Power-Ups, I can't add it (because it has been added for years).
I have tried removing the Power-Up and re-adding it
I have tried logging out and back in
I have tried clearing the browser cache
I have tried using a different browser and incognito mode
Thoughts/ideas?
Below are screenshots of the above mentioned problem.
Hi @Martin S
Nathan here from Trello Support
I'm struggling to replicate this issue by adding the Power-Up to a board on my side, does this happen for any other Power-Ups on your board? And do you have the same issue with this Power-Up on any other boards?
Can you try disabling and re-enabling the Power-Up again but before you disable it click on the *Remove personal settings* option just above the Disable button and see if this gets the Power-Up working for you or not?
Hello Nathan,
I have checked the status of the Power-Up today and everything seems to be back to normal. So I guess it was just a temporary "blip"?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi @Martin S
No problem, I'm glad to hear this is working for you again now!
I'd assume this was just a temporary issue but if it does happen again feel free to let us know and we'll be happy to help!
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Congratulations to @Laura Holton , our latest winner of Taco Tuesday! And thanks to @Kristján Geir Mathiesen for sharing the picture of Taco having fun with his new friend B...
Connect with like-minded Atlassian users at free events near you!
Find an eventConnect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.
Host an eventYou're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.