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Slack Can't Find Trello Board

jessica I'm New Here Feb 03, 2021

I'm having a very similar problems to this issue; however, our integration has been working until now.

Description: if utilizing the "create card" flow, bot will find projects but not boards. Any board you type in returns no results. Our integration isn't heavily utilized due to our small team, but this was working previously but we noticed the failure starting today. We've made no changes to Trello or Slack since.

Utilizing /trello add flow continues to work, as well as the other commands such as move; however, the create card flow is preferred by our team. 

1 answer

0 votes
Cody C_ Atlassian Team Feb 09, 2021

Hi Jessica! In order to use the "create card" flow, be sure your Team is connect to Slack in the Settings tab for that Team. Once that's done, go back to your Slack channel and try the command /trello link board name to find boards within the linked Team. Lastly, try the /trello create card command again. It should begin creating a card on the linked board! If you run into any other trouble, let us know throughout contact form here: https://trello.com/contact Glad to help out further.

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