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Since Trello became Atlassian I cant confirm my email address

Ive had a Trello account for years under my work email address


I work with a supplier who uses Atalssian Jira for support - I have to raise tickets.

Every time I log in to Trello it tells me I need to confirm my email address - and it won't allow me to because of the link to Jira??


1 answer

0 votes
Iain Dooley Community Leader May 12, 2020

@Nigel Short I would recommend doing a screencast that walks through the exact problem and submit it as a ticket here:

There are a number of things that can go awry with the update to Atlassian account as the change over in emails can get confusing.


Whats a screencast?

Iain Dooley Community Leader May 13, 2020

@Nigel Short you can do them for free from

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