Send email to customer when card is due

Ramiro Barra October 30, 2019

I want to know how to do it so that every time a card reaches its expiration date, send an email to the client corresponding to that card. Not a notification, but an email with a message and a survey.

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1 vote
Answer accepted
Jireh
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 30, 2019

Hi Ramiro,

With Butler, Trello's built in automation tool, you can create a Rule that sends an email whenever a card reaches its due date. However, emailing with Butler is a paid feature. Here's a screenshot of what it looks like:

Screen Shot 2019-10-30 at 10.02.52 AM.png

Gestiona October 30, 2019

Hi, I have a doubt related to this subject.
There is any chance of do that but sending the mail to the member attached to the card?

Jireh
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 30, 2019

Unfortunately, Butler does not have access to member's email addresses. 

Gestiona October 30, 2019

Thx for the answer

0 votes
Answer accepted
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 30, 2019

Please, STOP SHOUTING - it's rude and hard to read.

Trello does not have functions to do this.  You will need to add one of the power-ups that can do this.

Ramiro Barra October 30, 2019

sorry i already edited.

 

Can you tell me wich power ups do that? thank you!

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