Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,466,735
Community Members
 
Community Events
176
Community Groups

Salesforce PowerUp login fails

 

Hi, 

I had a working salesforce powerup up&running in Trello and since a few days ago I was unable to look for case from Trello.

I tried to erase auth information and start again but now I'm unable to authenticate again.

From the browser authentication windows shows and then it just disappears. I've catched this URL before browser window vanishes:

https://salesforce.trello.services/callback?error=OAUTH_APP_BLOCKED&error_description=this+app+is+blocked+by+admin

 

Is there any issue or bug at this moment?

 

Thank you. 

1 answer

1 accepted

0 votes
Answer accepted
Keli Atlassian Team Jan 21, 2022

Hi @Octavio Ruiz, welcome to the Community!

Based on the error in the URL I suspect there's a permissions issue on your Salesforce account's side. I found this support article from Salesforce which talks a little more about some ways that error message occurs: https://help.salesforce.com/s/articleView?id=000341519&type=1

In this case, I'd suggest reaching out to your internal Salesforce systems admin and ask them to take a look at your third-party app permissions in Salesforce. Here's an article you can send them: https://help.salesforce.com/s/articleView?id=sf.connected_app_manage_third_party.htm&type=5

If this doesn't help resolve the authentication issue, reach out to our support team directly at http://www.trello.com/contact and we're happy to take a closer look! 

Is there any information you can provide me to ensure this access to Salesforce is secure? So I can send to my internal Salesforce systems staff? I believe this might be the issue here. 

Suggest an answer

Log in or Sign up to answer
TAGS

Atlassian Community Events