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Rest API webhook sends an action 2 or 3 times.

iBisho October 26, 2019

Hello. I have created a Rest API webhook which links to one of my websites endpoints.

But whenever an action is done, it sends it, but 30 seconds later, it sends it again, and so on, until it reaches 3 times.

I do make my endpoint return a status 200 (as this screenshot shows Image), but it still retries to send the content.

 

Any ideas?

2 answers

0 votes
Outright Systems Pvt. Ltd. November 15, 2019

Here is what Trello do 

 

1) First attempt, immediately, if failed

2) Second attempt in 30 seconds, if failed 

3) Third attempt in 60 seconds and if failed

4) Fourth Attempt in 120 seconds.

so eventually your actions are not returning in the way trello wants, it just treats like each attempt failed.

Suggestions: Put up a watcher, notification or something on your webhook to make sure it is not failing at top of webhook.

0 votes
marc -Collabello--Phase Locked-
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October 28, 2019

@iBishoMy recommendation is to try your webhook url  yourself and see what kind of response you see from an external client.

Trello is supposed to retry if the the connection is disrupted or unavailable.

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