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Request confirmation of change from premium trial plan to standard plan

Jerry Cho
I'm New Here
I'm New Here
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June 1, 2024

I am using the premium trial version, and with 4 days left, I chose the Standard plan and paid by card. But I don't know if the payment was made or not. Please check if payment has been made.

thank you 

2 answers

0 votes
Lara
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 6, 2024

Hi Jerry,

Thanks for reaching out!

I can see that you have a ticket open with our Customer Advocates team (CA-2998397) and Jane has replied. If you have any further questions, please respond in the ticket.

Thanks!

All the best,

Lara
The Trello Team

0 votes
Vronik
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Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
June 2, 2024

Hi

Look at this and You can check it

https://support.atlassian.com/trello/docs/invoices-and-receipts-for-your-trello-subscription/

if my answer helped you,
please mark it as accepted so that others looking for similar issues can more easily find it.

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