Regain access

Deleted user December 17, 2024

Hello!

I've had a free Trello account for several years, which I use almost weekly. I was always logged in permanently, but suddenly I am logged out. Now, I'm trying to access it again using the email address associated with the account, but I get a message saying there is no account associated with that email address. I wanted to use my old username to log in, but I can't seem to do this anywhere. How can I get back into my old account?

1 answer

0 votes
Gaurav Kataria
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 18, 2024

Did you use 'Login via Apple' previously? If so, it creates a new account under an anonymized email. Try logging in using the same method again. 

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