Pulling my hair out here not for the first time trying to find out where all my boards disappeared t

Laurence Turnbull
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January 5, 2025

I need to talk to someone about my account which has disappeared. I need my boards back. I have my invoice # and account is valid but just gone and all the help prompts just loop to nowhere

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Alisson Sartor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 6, 2025

Hello, Laurence

Welcome to the community.

I believe you created a second account by mistake. Can you share a board of your old account so we can see what is the email? I checked the email of the account where you opened this question and you have only a single board open.

Kind Regards
Alisson
Trello team

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